Escape Villas and Our Holiday Pledge
Hotels and apartment package holidays are not for everyone and increasing numbers are choosing to get up for breakfast when it suits them. If you want to end your day around your own barbeque next to the pool you simply get on with it. You enjoy the holiday much as you would in the comfort of your own home, with a few luxuries such as guaranteed warm weather during your stay (this island has the least rainfall of all the Canaries and abundant sun), delightfully furnished immaculate airy rooms, a private garden* and a nice sized swimming pool thrown in.
At Escape Villas, unlike other travel companies operating on a commission only basis (this includes almost every holiday company or agent in the UK and Ireland), we actually own 2 of these villas and micro manage 2 others. We are passionate about the service quality we provide and our reputation is very important to us. Nothing is left to chance and our Fuerteventura villas are inspected on a frequent basis. We’ve engaged reputable housekeepers and maintenance managers for the past five years and their attention to detail is a testament to their professionalism. From your initial enquiry, right through to the last day of your holiday, your reservation and complete holiday experience are handled by experienced and qualified representatives* each with an in-depth knowledge of your chosen villa and local area.
You can be sure that you are dealing with people who care about the service we provide.
Holiday Security
There are protection measures which every one of our clients are advised to follow. The most important aspect of booking flights with any airline is to do so using a credit card. This affords the best protection against the airline cancelling their services to you.
We at Escape Villas have repatriated clients renting one of our villas following such an event and where a cancellation occurs with advanced notice we can often find alternative flights at competitive rates and we are always ready to offer a personal service and response to any issues that may arise.
The volcanic Ash cloud events in 2010 have presented just a minor inconvenience for our clients and in April 2010 we accommodated 2 sets of families at our villas on an extended holiday without charge. Outbound flight cancellations have just as easily been dealt with by setting aside future holiday dates at our villas of our client’s choosing, again at no extra cost.
Your deposits for villa rental are refundable in full up to 8 weeks prior to your departure (see our terms and conditions page) so your protection is well catered for within our sphere of influence.
Travel insurance is always recommended for our clients and one of the features of the policy should cover cancellations. This price comparison website has some competitive rates for independent travellers www.moneysupermarket.com (click on the 'insurance' and then 'travel insurance' tabs).
* A communal garden and pool area is provided at Casa Chloe
* Chartered Management Institute accreditation